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Services
TELEPHONE TECHNICAL SUPPORT
In many cases our support personnel can diagnose and fix a problem over the phone. For all spare parts purchased directly from us, technical support is available (7) seven days a week, (24) twenty-four hours a day.
SPARE PARTS SUPPORT
You have full access to our spare parts professionals, theywill assist you with the selection of the proper spare parts . Our Spare Parts Support Network will help you maximize the uptime of your equipment.
ONLINE PART PRICE INQUIRY TOOL
With a new Online Part Price Inquiry Tool, customers have access to thousands of spare parts including pricing and stock availability across all our product lines 24/7.
PREVENTATIVE MAINTENANCE PROGRAM
Spare parts assessments to proactively identify spare parts problems in order to minimize down time and extend the active life of your equipment.
Our Customer Factory
Our customers include companies focused in consumer electronics such as smartphones, tablets and mobile devices, hi-reliability and military, industrial electronics and controls, telecommunications and RF, automotive and medical electronics, laboratory equipment and sensors and many more.
We serve our customers with production technology solutions, a vast process knowledge base, and SPARE PARTS.
Our Parts Ordering Process
To facilitate communication and order processing, here are some information regarding our Parts Ordering process:
1.Priority is given to Machine Down requests/orders.
2.Parts will ship as they become available (partials). If you prefer for all items to ship together, this should be called out on your PO.
3.Purchase orders should be made out to us.
4.Be sure you provide all shipping information up front whenever possible.
5.Part numbers should be requested from our sellers prior to submitting a Parts PO.
