How to set separate Mpm Printer SQ Speed/Force Top Quality

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For ITW EAE Momentum machines, allow to separate Mpm Printer SQ speed and Force, please refer to the guideline:

1. Open Benchmark.exe

2. Access “View”- “Configuration”- “Process”

3. Check “Allow Separate Speed/Force” option.

4. Click the OK button and exit.

MPM Printer Technical Support

Get answers to frequently asked questions on MPM Printer equipment as well as troubleshooting tips and tutorials to help resolve common issues.

MPM printer are renowned for their precision and reliability in various printing applications, especially in the electronics manufacturing sector. However, like any sophisticated machinery, they may encounter issues that require technical support. This guide will cover common problems, troubleshooting steps, maintenance tips, and when to seek professional assistance.

Common Issues

Print Quality Problems: This includes issues like blurriness, missing lines, or misalignment. Causes can range from dirty print heads to incorrect substrate placement.
Software Errors: Software glitches can cause printers to malfunction. This might manifest as error messages or failures to communicate with the connected devices.
Mechanical Failures: Components such as rollers, belts, or print heads can wear out over time, leading to decreased performance or complete breakdowns.
Network Connectivity Issues: If the printer is networked, connectivity problems can arise, preventing print jobs from being sent or received properly.

Troubleshooting Steps

Check Connections: Ensure that all cables are securely connected and that the printer is powered on. For networked printers, verify that the network connection is stable.
Clean Print Heads: Regular cleaning of print heads can resolve many print quality issues. Use the printer’s maintenance tools or follow us guidelines for manual cleaning.
Update Software: Keeping the printer’s firmware and driver software up to date is crucial. Check the our website for the latest versions and installation instructions.
Inspect Mechanical Parts: Look for any signs of wear or damage in the printer’s mechanical components. Replacing worn parts promptly can prevent further issues.
Review Error Codes: If the printer displays an error code, consult the user manual or our website for guidance on resolving the specific issue.

Maintenance Tips

Regular Cleaning: Establish a cleaning schedule for both the print heads and the interior of the printer. This prevents dust and debris from affecting performance.
Calibration: Periodic calibration ensures that the printer maintains accuracy and alignment. Follow the calibration process outlined in the user manual.
Environment Control: Maintain an optimal environment for your printer. Avoid placing it in areas with excessive humidity, dust, or temperature fluctuations.
Spare Parts Inventory: Keep essential spare parts on hand, such as print heads and rollers, to minimize downtime when replacements are needed.
User Training: Ensure that all users are trained on proper operating procedures and maintenance tasks. This reduces the likelihood of user-related issues.

When to Seek Professional Assistance

While many issues can be resolved through basic troubleshooting, some problems may require professional intervention. If the printer experiences persistent mechanical failures, software errors that cannot be resolved through updates, or significant print quality issues after performing maintenance, it’s advisable to contact Our MPM printer technical support team.

Contacting Technical Support

When reaching out for support, be prepared to provide detailed information about the issue. This includes:

Model and serial number of the printer.
A clear description of the problem and any error codes displayed.
Steps already taken to troubleshoot the issue.

Our MPM printer technical support can provide guidance tailored to your specific situation and help you navigate complex issues.

Conclusion

Maintaining an MPM printer involves regular care and attention to detail. By understanding common problems and following proper troubleshooting and maintenance steps, users can ensure their printers operate efficiently. However, knowing when to seek professional support is equally important, as it can save time and prevent further damage. With the right approach, you can maximize the lifespan and performance of your MPM printer.